Notice Thorssen is shown tethered to a plug. That is serendipity not cleverness. So many of us take him for a walk, the leash sometimes gets lost. The cord you see is a temporary replacement. But it truly does make Thorssen the e-dog of Seattle E-Bike.
Last Wednesday, May 20, at about 3:10 PM, a fire ignited in Seattle E-Bike. The fire initially started near the rack where we keep all of our bicycle clothing. Of course, clothing is synthetic which means once flash point is reached, you can say it acts like solid napalm on a candy stick. POOF!!! We are thankful that the sprinkler system reinforced by five Seattle fire trucks and 30 brave firemen and women doing their job making the fire damage very minimal. However, between the smoke and roughly 10-20,000 gallons of water, we unfortunately have some major renovating to do and a large chunk of our inventory to replace, none of which was immediately on our minds.
While we were thankful no human was hurt, the owner's dog disappeared. Thorssen is the store mascot and amazingly sweet, social, Norwegian elk hound. He loves meeting all of the customers that enter the shop as he sits behind the bikes with his whitish-gray fur blending in with the cement wall. It is very possible that this chipper dog has facilitated many store sales with his happy, tail-wagging welcome. Thorssen is our official “Store Greeter.”
We watched from behind the fire line and yet there was still no sign of Thorssen. So beloved is Thorssen that our Chief Tech, Ben, and a noble customer, ran back into the burning store to look for him while our Senior Sales Manager, Mikaela, roamed the streets via ebike searching for him before she left for her vacation. Then it was the firefighters turn. In they rushed. Then, out they came and asked us where Thorssen liked to hide. They emerged a final time to tell us that 8 of them had spent 20 minutes just looking for Thorssen and they were sure he had escaped the flames and smoke.
Thorssen is not good in Downtown traffic and so our fears then turned to the possibility that he had escaped death by smoke inhalation only to be run down by a truck. About 80 minutes after the fire started (it felt like a week), we received a call from a vet who had scanned Thorssen's subcutaneous chip and got the owner's phone number. The moral of the first part of this story is: CHIP YOUR PETS!!! If you buy a bike from Seattle E-Bike and you have an unchipped pet, we will pay a vet to chip it.
Back to the store. After a whole week, we have completely emptied our store in preparation to have our flooring redone due to water getting through. Most of the bikes will again be perfect, so perfect that we are adding a year to each bike's warranty that did not have any water exposure. The warranty stays the same for those that were. Because the bikes that have been exposed to smoke and a few of them to water, we cannot sell the electric bikes "as new." Therefore, we will be discounting them. We are in the process of ordering new bikes, about 20 different lines, about 70 (including the neatest electric scooter ever) are already on their way.
The way we were and will soon be again
Keep checking in for updates via phone or email and swing by as early as Friday, June 5th. The smoke exposed bikes have already been starting to sell quickly. Warmest regards and happy trails! Seattle E-Bike will rise again. Chip your pets!