Reviews

SEattle E-Bike

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Here is what people are saying about their experience with Seattle E-Bike:

 
Helen, Mariner 7 owner

I was searching for an E-bike to make it easier to get up the hills on my commute home to Capitol Hill. I thought I would only use it 2 or 3 times a week to commute, but with proper rain gear and lights, the commute is EASY, faster than the bus. I ride past backed up traffic, so sometimes I get home faster than if I drove. I now ride 5 days a week. I keep the charger at work, charge it with the battery still on the bike, and charge about once a week. It’s been a real surprise that I ride everyday and everywhere.

On my ride, I pedal or spin constantly (except for downhills) and throttle it 10-60% to add enough juice so I never break a sweat - if I don't want to. I wear jeans to dresses and look fashionable when I get to work. I don't need to shower or change clothes at work.

I had an awesome customer service experience with Seattle E-Bike

 

Russ
I was searching for an E-bike to improve my commute to work. Traffic was horrendous. Using the E-bike, I cut my commute time from 40 minutes to 10 minutes and that cuts the stress out.

The performance of the bike is fantastic. It truly delivers, exactly as advertised. I did not expect how much I would really enjoy the riding experience. I had not been on a bicycle for over 40 years!! I use the electric on the hills and pedal on the flat. It is fantastic to get out in the environment once again!!

Tom
I am actually getting more exercise with my Phantom X2 than with my regular bikes because I ride farther and longer than I would attempt with my standard bikes. I ride the flats and downhills with no electric assist, and use full power going up hills.  This increases my average speed quite a bit so when I have a limited amount of time to ride, I go much farther since I know I can get back home on time. I have taken many 20+ mile rides while pulling my 5-year-old grandson behind me on a tow bike and easily keeping up with my riding group.

Here's a pic of my set-up:


I took a 5000 mile motor home trip last summer, and the folding bike fit right into my motor home, no bike rack needed that gets the bike dirty in wet weather.  My brother bought one after riding mine.  It's fun watching people smile who push the throttle the first time, they are surprised at its power and speed for a bike that looks like a pretty normal mountain bike.

Bill
I use my Phantom X2 as my primary transportation, and I get to places faster here in Downtown Seattle. My e-bike performs beyond any of my expectations. The Seattle E-Bike staff has been very helpful during my purchase and delivery of my e-bike. One thing I've found that was unexpected was all the attention I receive when riding around Seattle; it's a lot of fun.

Eric
Seattle E-Bike has great products and EXCELLENT SERVICE. I’m really enjoying my bike; I’ve ridden a thousand miles on it already this year and couldn't be happier! THANKS!

Warren
My wife and I are active sailors as well as general aviation enthusiasts. There's nothing worse than sailing or flying to a great destination just to realize you are without wheels and still a few miles from town or a great event. We therefore have been looking for high quality, efficient, and reasonably-priced electric folding bicycles for quite some time. 

We learned that Seattle E-Bike had recently opened its doors and, after thorough research into their product line, we bought two Prodeco Mariner 7s during their grand opening weekend. We couldn't be happier! We have flown to Port Townsend, Long Beach, and most recently Friday Harbor in a Cessna four-seater. The bikes are easily tucked into the rear seats and within ten minutes of arrival, we are heading down the road! On our last trip, we completely circumnavigated San Juan Island on a single charge. 

Not only are our Mariner 7s the perfect product at a great price, the personalized service and attention we have received from Brian and his staff has been nothing short of phenomenal. If you're in the market for an electric bike, there's no reason to shop anywhere else. As my wife said as we pedaled and powered our way in the warm afternoon sun near Lime Kiln State Park on San Juan Island, "These bikes have opened a whole new world of travel for us..." Indeed they have!

Ray
I was in the market for an e-Bike and was debating either a purchase online or local. After talking with Brian the owner and his colleagues, the choice was fairly clear and I've not regretted my decision to purchase with Seattle E-Bike. 

I'm  a very tall person so it was important that the bike I chose fit my build and riding style. Seattle E-Bike worked with me to ensure everything was in order and fit perfectly. They really are a custom bike shop and it's refreshing to have that personal attention. (BTW…I am not a paid spokesperson ;-)

My new bike is AWESOME! (A Prodeco Phantom X2 with the Ultimate upgrade package from Seattle E-Bike).

If you're in the market for a custom bike, be it an e-Bike or other variants, give Seattle e-Bike a shot.... You'll be very happy with your decision.

★★★★★ review on Yelp from Christi M. (5/17/19)
“So nice, helpful, repaired my bike quickly and the price was VERY reasonable. I have had service on my bike twice, and both times they exceeded my expectations. Great place.”
 
★★★★★ review on Yelp from Craig U. (1/15/2019)
Seattle E-Bike is the best place in the city to buy or modify your Electric Bike. I am late 40's and a few years ago these guys built me an amazing E-bike form my own frame that i ordered from the Web. This past summer i came in for an upgrade to a 5000W (yes you read the right) hub motor.  Jacob gave me the best advice, he is incredibly knowledgeable and helpful. He doesn't just put the bikes together he also specs out all the best components and will tell you when something a little cheaper is 95% as good. The result is an absolute monster fast e-bike with huge battery, smooth throttle, incredible display and awesome performance. I am not a small guy and my big issue was that my old motor couldn't get me up the really steep hills near my house.  The new parts have me flying up my hill at 13mph without pedaling and i can go absurdly fast on the straights. Thanks Jacob and Seattle E-Bike, you guys are the best! Thanks, Craig


From Google Reviews:

★★★★★
Evan Silvers, June 4, 2019
“Thank you very much to Seattle E-bike for putting our electric bikes together. The guys there were friendly and answered all our questions. They did a great job with our Super73s. Hassan was able to not only get mine done but my brothers as well! Above and beyond what was promised. Will definitely be back for maintenance and anything else needed!”

★★★★★
Largoroom Studios, 3/20/19
“Very knowledgeable staff. They go the extra mile to help you. Good prices.”

★★★★★
Ken Tyrrell, 3/16/19
Seattle e-bikes has been great to us. We bought two Stromers, which we love, and the follow up service from e-bikes has been great!

★★★★★
Gary Brunetti, 1/23/19
Recently had my E scooter fixed and they were both helpful and friendly.....long story short: my scooters better than new....thanks Rick Barry!

★★★★★
Chad Bonawitz, 1/7/2019
They just went waaay over the top in customer service at their own voluntary expense! Super impressed, wouldn't go anywhere else.

★★★★★
Adam Hawkins, 11/3/2018
I came in last week and was really impressed with the overall quality of bikes they had. Alex was really helpful and helped me figure out which options were best for me. They had some really great deals. Think I found my new favorite shop in the city.
 
★★★★★
Candy Harmonn, 11/3/2018
Wow! if you like cool bikes then Seattle e-bike is for sure the place to go. They have such a nice staff and stayed open extra long for me so i could test ride and buy a bike. They do repairs and maintenance here too which is really convenient and they are open Saturdays! Probably the best bike shop in the area.

★★★★★
Amy Grant, 11/23/2018
Really nice staff here at Seattle E-bike and great prices, shop is clean and orderly. They did a great repair on a messed up rim i had on a bike and was ready surprisingly fast. Josiah did a killer job, will definitely be back. Surprised to find some really cool and great priced commuting bikes, planning on coming back to pick up a new one soon

★★★★
T. Bolt
3 months ago (posted here on website 1/3/2019)
I’m looking for a speed pedalec, and wanted to try several different brands before making a major investment. Reggie, the sales person was very helpful, and a good bicycling companion during our test ride. My only disappointment was their limited selection of bikes -3- in the category that I was looking for. They had one bike, that I liked, but I want to compare it against others. If I do decide to choose that one, I would certainly purchase it from Seattle Electric Bike. They are friendly, low-pressure, helpful, and would be great to work with.

★★★★★
Gary Roumanis
a month ago (posted here on website 1/3/2019)
Friendliest group of folks. Super knowledgeable and beyond helpful. Couldn't be happier with my bike and service!

★★★★★
5 months ago (posted here on website 1/3/2019)
I love the bike. I am 61 and with the small boost from the electric motor, I feel like I did when I rode in my 30s. Staff was great helping me find the right bike for me. 5+ stars.

★★★★★
3 months ago- (posted here on website 1/3/2019)
These guys are rad! I backed a kickstarter for an e-bike and after nearly 2 years it finally arrive. . . With no instructions. I was able to assemble it and get it going, but I was terrified to ride it without having it checked out by some pros. I brought it by SEB, they did a basic check, including replacing a brake caliper that came bent from the manufacturer and hooking me up with a longer seat post, and had me on my way in less than 40 minutes! Thanks so much, guys!

★★★★★
6 months ago- (posted here on website 1/3/2019)
I bought a electric bike here and have been treated very well and fairly..FANTASTIC place to do business..

★★★★★
9 months ago- (posted here on website 1/3/2019)
Had a wonderful experience and test ride with Reggie. Extremely knowledgeable, very willing to answer questions, discuss options, and give me the resources to evaluate their considerable stock.

★★★★★
a year ago- (posted here on website 1/3/2019)
These guys know their bikes and truly care about their community they were instrumental in helping locate a bike for my wife and did a stellar tune up on it. I cant say how impressed i am with this shop.